Access
Request a complete transcript of any data we hold regarding your inquiry. We will provide this in a clear, readable format within 48 hours.
Privacy & Data Governance
Trust is the foundation of every pristine space we restore. The same principle applies to your digital interaction with ClearWave Cleaning. This document outlines our uncompromising approach to handling your personal information—treating it with the same precision and care we apply to our physical services.
We believe transparency is non-negotiable. No hidden clauses, no ambiguous terminology. Simply the clear terms that govern how we protect your identity while delivering the standard of excellence you expect.
Information Collection
We collect minimal contact details—name, email, and phone number—exclusively to process service inquiries and schedule deployments. This data is the digital equivalent of a quote sheet: functional, temporary, and secure.
ClearWave Cleaning operates on a principle of data minimization. We do not mine browsing habits, we do not sell lists, and we do not require unnecessary personal details to provide a quote. When you interact with our booking form or contact channels, the information provided is utilized solely to facilitate the service you requested.
Usage Contexts: Your phone number allows our team to coordinate arrival times with precision. Your email serves as a written confirmation of the scope of work. This information is retained only as long as necessary to fulfill the service agreement or as required by local Philippine tax regulations.
Our digital infrastructure mirrors our operational standards: robust, disciplined, and impenetrable. Access to your data is restricted to senior management involved in the booking process. We utilize encrypted channels for all data transmission and maintain strict internal protocols to prevent unauthorized access.
Control & Transparency
Request a complete transcript of any data we hold regarding your inquiry. We will provide this in a clear, readable format within 48 hours.
If your contact details change, simply reach out. We will correct any inaccuracies in your file immediately to ensure seamless communication.
You have the right to be forgotten. Post-service, upon request, we will purge all personal identifiers from our active systems.
Our policies are designed to align with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines. We maintain a Data Privacy Officer (DPO) responsible for overseeing compliance, managing risks, and responding to data subject requests.
Should you have questions regarding this policy, or wish to lodge a complaint regarding our handling of your personal data, please contact us directly. We treat all concerns with utmost seriousness and prioritize swift resolution.
We may update this privacy policy to reflect changes in our practices or legal requirements. The latest version will always be posted on this page with a revised effective date. We encourage you to review this policy periodically.
Required Reading